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Last year I spoke to one of FNB superiors regarding ********** that took place in my account because of their negligence. They advise me to open a case which I did and all the companies who debited my account were not registered. The question was, how does FNB allow debit orders without confirmation? The answer was, they gain profit from those debit orders as well as dispute of those debit orders. Well their superior denied that and promise me that I will definitely get my money from 2016. He then said I must go to FNB branch and ask for bank statement from 2016 till 2020. At the bank they then told me I'll be charged R35 per statement. Then I call FNB to do it themselves and take all the money from those **** companies and the money they use to charge when I reverse and put it in my credit card and advise me how much it is in total so I can pay the balance and cancel everything with them. But until today I'm still waiting. This morning their attorneys call me which means now I'm being handed to them without the feedback from them.