ML
Marijke L
1 reviews | Active since Oct 2014
24 Feb 2015, 20:07
*****
I have ********** activity on my account and the call centre lady suggested that I \put a stop to the nine debit orders"that I have not authorised (at a cost of R5 per debit order).<br> Furthermore"
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FNB (First National Bank)'s replyOfficial
25 Feb 2015, 08:25Hello Marijke Lamont,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 606734.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 606734.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Feb 2015, 08:25
Official
Hello Marijke Lamont,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 606734.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 606734.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)