qM
qhamkile M
1 reviews | Active since Feb 2019
18 Feb 2019, 13:12
*****
I am not happy at all with FNB. Someone hacked my number and my online banking. My online banking has many accounts linked to it. so this person cashed out my investment to my savings account then paid to different accounts and ewallet transfer. My concern is this investment is a fixed deposit account and how could it be cashed out before its maturity, I want this bank to pay back that money.
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Replies (2)
FNB (First National Bank)'s replyOfficial
18 Feb 2019, 14:31Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Best regards,
FNB (First National Bank)'s reply18 Feb 2019, 14:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Best regards,
qM
qhamkile M's updateReviewer Update
18 Feb 2019, 14:34how long will this take as time isn't on my side
qM
qhamkile M's update18 Feb 2019, 14:34
Reviewer Update
how long will this take as time isn't on my side