OG
Olivia G

1 reviews | Active since Sept 2018

14 Dec 2018, 08:38

*****

FNB the only bank that takes longer than 3 days to pay their clients' money back that was ******. Try 3 weeks with empty promises. My fathers' money was ******, all of it, they cloned his card and went shopping. FNB has not paid his money back, even though they keep promising that it will be paid in the next 48 hours. It has been 3 weeks. I have requested that my father move banks because this is unacceptable.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2018, 16:22
Official
Good day Olivia Grant,

 We are sorry that your experience prompted you to contact us with a complaint. 
  
 We apologize for the inconvenience and frustration this has caused you.
  
 Please refer to the e-mail sent to you to enable us to investigate this matter.
 
 Regards, 
 
 Hello Peter Complaints Team 
 
 *** (option one)


Best regards,