JP
Juan P

1 reviews | Active since Dec 2011

15 Feb 2015, 15:34

*****

I have been getting debit orders added to my account without my concent and when i went in to close them i was charged a service fee from fnb . Now i am stranded with the same problem these people keep letting random debit orders get added to my account and its causing my other debit orders to bounce . I am unhappy with this because this is giving me bad credit record and now i am facing penalties from debt councelors because of the lack of security in FNB . If this issue doesn t get resolved I am going to write the news papers

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2015, 09:36
Official
Hello kleinboet3,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 624753.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)