*****

Am appalled and disgusted by the way the ***** department is handling my case, I have a business account with FNB and on the 29/08/2018 I went to the Boulders branch to remove and block access from a person l added as an administrator. They requested for a ck doc as their system was showing that of an old director .I provided them with the ck, they assisted me and assured me that am the only person that has access to the account.

On 03/09/2018 payment came through and few minutes later the money went out. I quickly rushed to the bank to query the transaction as I didn't authorize it. They managed to locate the money and froze it and they also realized that the old card wasn't deactivated as per request. I went to the police opened a case and made an affidavit, I emailed the case number and personally gave the guy that's handling my case the affidavit. His name is Mahlatse, I briefed him about the case and he promised to keep me updated.

Long story short yesterday I received an email from Mahlatse stating that they seeking legal help as the third party informed the bank that it was a business agreement between me and them and went on to say it is unknown by the bank and asked about previous transactions.

I feel FNB is traying to run away from the fact that they have failed me, as their client.I specifically gave them instructions but money was taken out of my account without my consent. FNB pay back the money!!!!