1 reviews | Active since Sept 2018
*****
My money was deducted from my account without my authority and when I ask for help at the branch they said they can't trace nor reverse it . I didn't pay my rent and I'm not going to work because I don't have money.
Good day Bandile Kalipa,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Sales and Service Contact Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
Good day Bandile Kalipa,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Sales and Service Contact Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,