RV
Rudolf V

1 reviews | Active since Mar 2012

08 Apr 2018, 17:14

*****

Always thought fnb business banking was better than the other banks when it came to security. But today I saw they are just like the rest. They have no proper security measures in place to prevent *****. And when you phone them to stop the *****elant transactions it take forever before you get to an operator....and then fnb start blaming their client.....wow.... maybe if you start protecting your clients. And stop blaming your clients, it will go better with fnb......

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2018, 10:35
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

RV
Rudolf V's update15 Apr 2018, 10:53
Reviewer Update
Very nice that you responded, and so quickly. I had stop my card because of ********** transactions, Fnb still went and the deducted money from my account. First somebody try and rob me and then I do get ****** by my bank....