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So i went to the FNB branch to close one of my accounts and Open a new one. new account was opened without any issues however i had a funeral plan on the old account of which it was not migrated to the new account its been 2 months and the old account is not closed so FNB is actually making money out of me, I had to pay account fee's for the old account and i am sure myfuneral plan is going to lapse. I am not wasting petrol & my time to go to the branch to sort this out, I want my account fee money that i paid for the past 2 months. If this is not done please close both accounts i will gladly move to capitec!!