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on the 02/02/2015 I was trying to withdraw money from my account, after inserting my card and putting my pin . the machine wouldn't allow me to continue with the transaction. I tried to cancel the transaction, to take my card but the card wouldn't come off the machine.I tried calling the number on the machine but I did not have enough airtime to make that call.I tired to purchase airtime using the number *130*321# but option was for loans. I had to leave the atm to go inside the garage to purchase airtime, then I received a message that my money was withdrawn from my account. I phoned the call centre to stop the card the phone did not go through, i kept on trying until I got to the consultant at 7:51, the incident happened at 06:09. Now they rejected the claim saying I gave my pin and card,like really can a person give a stranger the card and pin. I have been banking with the other banks such thing never happened. First month of using the Fnb bank and such thing happens. I phoned mtn to get the calls I will send the statement and I want the account closed because I am afraid of what will happen next time, I was using the Fnd atm but I am told that i was using standard bank, sad.