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My fnb banking being hacked on the 7 aug 2017. 8000 was taken out and today fnb tells me they wont refund me. I have been a loyal customer for many years. Hold numerous savings with them and this is the ghastly treatment i get. I will not accept this nonsense. They say that i didnt put a stop to it on time. How was i suppose to see that it was hacked. When i saw it i called the ***** dept. Im utterly disgusted in letsogo at fnb and their failure to assist their clients. I will fight this further as clearly it was hacked by someone within fnb that can access our details. All the call recordings prove that i called to stop the ********** activity, in addition it also proves you tracked the people down so now how can you state i gave the details out. Go find those people you tracked and get the money back. Do you'lls job instead of finding the easy way out and sitting on your asses and passing lies to your clients. You have adverti*****ts going on of sim swops being done and accounts being hacked but when a client approaches you with it, you state that we gave the details out. Than why the hell are you advertising about the above being done. I want a direct number to the investigating officer as when i was at the bank i was notified where the withdrawels were made. I live in Durban, not in Soweto where the transactions where done. Secondly i would not go into Soweto as its dangerous for an indian and a woman.