*****

I am very disappointed with FNB. I reported to their chart that someone was using my card to purchase while I have my card. The person was buying on 05/01/2023 different shops at 01h02 am SA time. The person I chart with cancel my card immediately. I then receive a call from their ***** department informing me that a R9000.00 purchase and R3000.00 purchase was submitted and I must press 2 to say NO or 1 to say YES approve. To my surprise my account funds were nit sufficient for all those transactions. I try calling the ***** after our conversation went off with no success. I visited their branch and their staff connected me to ***** department and case number was giving. To my surprise FNB approve the payment for shopping and place my account on debit. I dont have any overdraft with them. Then as soon as my salary was paid they clear the debt for the transaction and charge me R200.00 per shopping payment