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<p>last year October 2016 I discovered from Transunion that there was a big loan opened on March 2016 on my name at FNB. Yet I never opened any loan with FNB in 2016, instead I have a loan with them opened in 2013. This makes it 2 loans. I logged a dispute with Transunion but upon 'investigations' they claim the loan was legit, yet they never showed me any documentation nor recording to prove the legitimacy of the loan after i had proved them with all documentation they needed on my side.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)