KF
Kaltoema F

1 reviews | Active since Dec 2016

21 Dec 2016, 15:00

*****!!

<p>its so upsetting that your Bank you entrust to follow your instructions, fail to do so and have an excuse for the ILL behaviour.</p> <p>I GAVE INSTRUCTION FOR FNB TO DEBIT MY ACCOUNT ON THE FIRST OF EVERY MONTH, OF WHICH THEY HAVE TRIED TO DEBIT A FEW TIMES IN THIS MONTH, BECAUSE I BANK WITH THEM, SO THAT GAVE FNB POWER OF ATTORNEY TO GO INTO MY PERSONAL ACCOUNT WITH THEM, WITHOUT INSTRUCTION FROM ME, TO JUST CHECK WHATS HAPPENING IN MY PERSONAL ACCOUNT.</p> <p> </p> <p>WHEN OTHER COMPANIES DOES THIS, THEY ARE QUICK TO REVERSE PAYMENTS.</p> <p> </p> <p>SO NOW THAT ITS FNB THEM SELF, THE EXCUSES IS ENDLESS!!</p> <p> </p> <p>BAD!!!</p> <p>BAD!!!</p> <p>BAD!!!</p> <p> </p> <p>I WILL BE CLOSING THIS ACCOUNT.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2016, 16:56
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)