1 reviews | Active since Dec 2016

02 Dec 2016, 20:47

*****

<p>Hey guys,im banking with FNB nd would like to warn u about the debit order of FNSOLUTION9297SN64225,I took it for granted until I found out from de bank today dat dis could be a **** nd had to cancel it.The debit hv been going for a few months nw,bt I've learnt my lesson,from today I gonna go through my statements to check of such things.....I jst wonder how do they do dis without my approval</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Dec 2016, 09:42
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)