*****
Our organisation has been the victim of ***** through the interception of a credit payment. It’s a significant amount that has not received attention from FNB. There is significant irony behind FNB and their slogan of ‘How can we help you?’ We have contacted their call centre and email ‘helpline’ to no avail. We are seeking compensation for the amount we have been de*****ed with. FNB should not punt opening online accounts as this ***** occurred due to that online account not being FICAed (as advised by a bank teller at FNB). If someone could please contact us on ***
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we will be liaising with our Fruad Department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***NF
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we will be liaising with our Fruad Department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***NF
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)