tB
tumiso B
1 reviews | Active since Jun 2014
09 Mar 2016, 08:24
*****
Last week I realized 3 transaction someone used my card to make purchases, my card was on me & I do not have any another card, I went to nearest branch, my old card was cancelled(apparently it's card *****) & the whole week without my card.<br> I collected my new card on Monday, & today when I woke up, more notifications of transactions on my account. I need help, money cannot keep on vanishing out of my account every week
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
09 Mar 2016, 08:47Hello tumishod,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884972.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884972.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Mar 2016, 08:47
Official
Hello tumishod,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884972.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884972.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
