tB
tumiso B

1 reviews | Active since Jun 2014

09 Mar 2016, 08:24

*****

Last week I realized 3 transaction someone used my card to make purchases, my card was on me & I do not have any another card, I went to nearest branch, my old card was cancelled(apparently it's card *****) & the whole week without my card.<br> I collected my new card on Monday, & today when I woke up, more notifications of transactions on my account. I need help, money cannot keep on vanishing out of my account every week

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2016, 08:47
Official
Hello tumishod,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 884972.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)