GM
Gabriel M

1 reviews | Active since Mar 2020

03 Mar 2020, 11:06

*****

FNB is the most useless bank and not helpful at all. last week money went missing in my account because an online transaction was done. i then went to the bank to complain about the issue. I was told to call the ***** department and the consultants took 30 minutes to answer.i was told investigation will take 10 days. Bare in mind this was after i made a new card,. last other transactions were done : Dear valued customer • FNB:-) R56.00 paid from Easy Account..@ Eft. Ref.Purch Carousel Toll. 3Mar 00:00 • FNB:-) R12.00 paid from Easy Account.. @ Eft. Ref.Purch Pumulani Tollg. 3Mar 00:00 • FNB:-) R11.00 paid from Easy Account.. @ Eft. Ref.Purch Zambesi Tollga. 3Mar 00:00 • FNB:-) R9.50 paid from Easy Account.. @ Eft. Ref.Purch Stormvoel Toll. 3Mar 00:00

I know if i reported this ******* i will be told to wait for 10 days like *** is happening with my account. i want all my money .i do not even have a car .This is ridiculous. The consultants care about stupid ratings and selling polices.

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Replies (1)
GM
Gabriel M's update06 Mar 2020, 07:46
Reviewer Update
FNB is not helping at all. You can't tell me to wait 7 to 10 days while this transactions are happening everyday. That time your consultants are rude AF. Please sort out my account today. Investigations are wasting time.My account is now becoming negative and more negative. Last night Te'o transactions from the same tolgates happened again. Can I get someone to help me like seriously help me no stories. I want my money and all this stupid charges your taking .the issue is not my card anymore but my account .look at this transactions last night

• FNB:-) R58.00 paid from Easy Account..742011 @ Eft. Ref.Purch Nyl Plaza. 6Mar 00:00
• FNB:-) R12.00 paid from Easy Account..742011 @ Eft. Ref.Purch Pumulani Tollg. 6Mar 00:00