1 reviews | Active since Feb 2020
*****
FNB it bunch of *********. From 2016 until today I've been a target of their internal *****. They've been creating **** companies to debit my account without my permission. Each time i reverse that money they charge a fee. When i went to SAPS to report this, they lie to me saying their ***** department will investigate the matter. The total charges occurred during this ********** from January 2016 to November 2020 it more than R5500 and they keep saying they will investigate 1st before they do the refund. Tuesday i spoke to their ***** department and they deny any of these. They told that they don't investigate debit orders because debit account have no right to allow any debits without my approval, so according to them, this is an inside job which is why those companies are taking money from my account without my approval and they are not traceable. They then advise me to look for a new account somewhere else because this is an unresolved issue. I then ask the guy from debit department to ask his manager to call me. His manager call me but he never phone me back to approve my request for them to take the refund and replace my balance on credit card that i have with them so will go separate ways. Until today I'm still waiting for an approval and now I'm taking this to Twitter so it can be attended by different organisations that we have in RSA because clearly FNB have no respect if you are an African. I'm 100% sure that if it was white people it would have been resolved in 2016
