*****!!!!!!!!!!!!!!!!!!!!

This morning I got 3 sms's saying that I have opened an account with you at a branch(which your call centre consultants can't tell which one). Called the call centre and was transfered to ***** to stop the card but not the account.???

No joy came out of it.

Called again (3rd time) to ask who opened the account and where they could not tell(yet gave a ***)

The lady who seemed to be running around with this phone gaev me a name and number of the sales person who opened the account - *** / Molebogeng Mphatoe.

I called again spoke to Nolly explained my issue and she said that her team leader is not able to help me with my issue - Refilwe Khumalo (your team leader).

The account was opened under my name when I was not even near a FNB branch.

SO HOW AND WHO opened the account?

***** is being done at your branch and you must tell me WHO authorized that account to be opened? I don't bank with FNB.

I want something to be done about this account and delete my details from your data base and all my contact details, everything!!.

I will wait to see if you respond.

Regards Monique