*****

My husband passed away in Oct 2019, During the next year after going through all related with a death, i moved from province. I went through a burglary and a very bad patch in my life. During Aug 2021 there went an ATM withdrawel through on my account of 25k for 12 times. During that time i moved again bscause of personal reasons. I onluy went through all my statements recently cause it was the first time I felt that I can start facing life again. I phoned FNB and asked them to investigate this matter about a month ago where I was told that they only investigate cases not older than 3 months. Which is ridiculous, because ***** always needs ti be investigated. How on earth can you withdraw 25k , 12 times at an ATM???? the guy that i spoke to was extremely helpful and said that no matter of the time it happened he will help me. I asked that I need to know from which ATM this withdrawal was done, he repleid that in anycase you cant withdraw so much money from an ATM. In the meantime im still waiting for feedback even if they just let me know that they are still working on it. Ive got another e mail the other night with a perfect **** document from FNB that they are updating the server and they need all my details, updated, even my pin number, its there that I new this was a ***** document. I stopped my bank account after years with FNB and opened a bank account somewhere else. I cannot keep on dealing with so much ***** and I dont get solutions or feedback!!! .