LM
Lebogang M

1 reviews | Active since Oct 2017

09 Oct 2017, 21:23

Fradulent deduction on bank account

I have noticed deductions on my bank account by -

1. #VAR VH VAR313 ********** 01, 00Y, for R8.50. 2. #STRATON VHSTR313 ********** 01, 00Y, for R8.50. 3.EDO COLLECTION ATTEMPT, ********** 30488N for R126.69. 4. EDO COLLECTION ATTEMPT, ********** 22421N For R125.60.

I do not know these people who are deducting and I have noticed the deductions on the recent statement that you emailed to me.From my bank statement they are october 2017 deductions. I am concerned that you would allow deductions on my account without any authorization from me. This is affecting my account and i'm not happy.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2017, 10:11
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one