FRADULENT ACTIVITIES IN MY FNB CHEQUE ACCOUNT since 2018.

I have complained, I have logged calls, I have complained to the ***** department and I have report this to Banking Ombudsman and dealt with Mr. Frans Maja and was dismissed like a dog.

In 2018, I received over R1m compensation and that's where my "real" drama started with FNB. The drama of funds going missing in my account...

I will give one example to illustrate my point. I received a payment and Invested most funds and I generally kept funds in my SAVINGS POCKET so that funds don't go missing and yes, I have debit orders. Now knowing when my debit orders would go off I would transfer money from SAVINGS POCKET into the CHEQUE ACCOUNT to ensure no debit bounces. But believe me when I say I have lost my insurances (LIFE, Funeral and Car) because this would happen frequently. And strangely, it would every time I would transfer amounts like R10k or R11k, etc. from my SAVINGS POCKET into my CHEQUE ACCOUNT to service my debit orders, but instead they would bounce and this even when my bank statement states that I had more than enough funds, and of course a few days later I would receive a message that says I have not honored my debit orders from FNB.

And when I enquire with FNB, I am treated like an idiot. I would log a complaint with the care department and ***** department and every time they would dismiss me.

Another way funds have been going missing is card transactions would be debited twice from my CHEQUE ACCOUNT... immediately when I transact the funds are moved from AVAILABLE BALANCE to BALANCE and yet a few days later it happens again, but on the statement it only reflects having happened once. But my AVAILABLE BALANCE clearly shows that that the transaction amount was deducted twice.

I have enquired, I have complained, I reported this to FNB Care, Banking Ombudsman and I have been

I have LOST thousand and thousands of rands through this ******* activity and I need FNB to refund every single cent. I have logged so many complaints, its not funny. And again I say... the Banking Ombudsman does noting for banking consumers because regardless of much evidence you against the bank, they would believe the bank, anyway. I have serious evidence and the Banking Ombudsman, Mr. Frans Maja ruled in FNB's favour, I suppose he felt offended that I hold such a view about his office, but he made no effort to prove me wrong.

I logged another complaint with the Woodmead Branch, yesterday. And this time, they saw what I have been complaining about not before I calmly threw a tantrum and demanded to see the Manager.

I need both FNB and Banking Ombudsman to be taken to task... because I am that there many other banking customers experiencing the same thing, if not worse with nowhere to run to.