MW
Michael W
1 reviews | Active since Jul 2019
05 Jul 2019, 14:45
Fourth Time My Card Has been delivered to the incorrect address.
Since the End of April I have tried to order an additional credit card for my wife linked to my account and till today the FOUR cards that I have ordered have ended up in Brits after directly telling each person to send it to my work address in Pretoria East. FNB I am still waiting. Really pathetic service and put me in such a terrible position because of this. Please delivery my card to the correct address!!!!!!!!
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FNB (First National Bank)'s replyOfficial
05 Jul 2019, 16:20Good day Michael Wilmans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Jul 2019, 16:20
Official
Good day Michael Wilmans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***