TE
Tania E

1 reviews | Active since Mar 2015

18 Dec 2015, 09:51

Four people spoken to...no answer yet

I have a query on my share investing account...I have been talking to three people...waiting for a fourth person now...but they have no clue. Just keep on asking me to please call another department.<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Dec 2015, 10:14
Official
Hello TaniaEls23,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 834920.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)