Four consultants say Nomthandazo Macake froze my account but she is denying and pointing else where, and now she is even ignoring my calls. Ezaboke iy'ngane ziyadla ezami zilambile ?

After four FNB consultants have confirmed that Nomthandazo Macake is the one who froze my account I asked for her number to get clarity on why she froze it, she denied having frozen the account and said she will talk to the person who froze it (which she said was Abdul if I'm not mistaken) and get back to me, I've been trying to call her since Thursday but she's no longer answering my calls. This is so inconveniencing me, I have called and called, going to branches and all but this has always been a waste of time, only if I has known better ?