Foul Play with home loans

Item: FNB (First National Bank)
Rating: 1
Author: yomattyg Y

Home Loans - Very shady numbers been given to attorney's when cancelling the bond. massive difference to the number given to me a few hours beofre. FNB now refuse to tell th actual numbers, haven't sent me the statement as request. I suspect foul play!!!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

29 Jan 2019, 13:19

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply29 Jan 2019, 13:19

Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)

yomattyg Y's updateReviewer Update

29 Jan 2019, 16:21

I received a call a call from Leareil, he promised someone would call me today to go through the issue.. no call received..

yomattyg Y's update29 Jan 2019, 16:21

Reviewer Update

I received a call a call from Leareil, he promised someone would call me today to go through the issue.. no call received..