1 reviews | Active since Oct 2016
Fought My way to receiving service
<p>I'l also received the worst service ever from FNB Village Mall. After waiting for 2hours for a customer to finish their transaction I was made to leave the line and go to the back when I left the bank to find an alternative. What is most annoying is that, there was only one teller assisting all the clients. And I was made the fight for my position of in the line. Disappointing service indeed!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)