Forex transaction

I'm not sure if it's only the staff I interacted with or its a general feel, but I was disappointed when I had to struggle for 4 hours (@ home & the Centurion branch) trying to make a forex transaction (deposit money into an abroad account). My frustration was fueled when spent 3 hours on the phone, being transferred from one, seemingly clueless, consultant to another without any solution.

One consultant suggested I go to the nearest branch (Centurion), spent an hour there with seemingly clueless consultants, until I sugusged they change my card for a new CVV#. I managed to get the card with a CVV # I could use.

After two transactions, the new card now is rejecting the CVV#....... Like I have no idea what to do now, frustrating! I'm frustrated