jM
john M
1 reviews | Active since Dec 2010
18 Jan 2016, 17:07
Forex System offline- come back tomorrow
Went to the branch to transact forex at 14.10hrs was told system is down and has been since 11.30 this morning. Not we will contact you if it comes up, just come back tomorrow.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Jan 2016, 07:51Hello muggsie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850711 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850711 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jan 2016, 07:51
Official
Hello muggsie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850711 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 850711 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)