Forex - Simply unacceptable service

This is my second attempt to process a Forex payment and to receive a quote within a reasonable time-frame. If you apply in the system, you receive no calls until you follow up and today i was being told that I would receive a call by 1 PM. As usual I receive no call but to be calling the office again to say it can only happen on Monday. I was advised it would take 48 hours to process a FOREX with FNB. I consider it an unacceptable level of lead time to be executing FOREX payment. I have till now not got a call from FNB rather myself following up. <br> <br> If this is the best service and the best lead time, I just wish I could change my bank where service at-least matters. ***/ R015EQ1PF0.<br>