1 reviews | Active since Feb 2016
FOREX - RECEIVING FUNDS
I have been holding for the pasy 30 min using my cellphone!!! what is happening at FNB, is everyone on leave! Can someone from the the forex team call me... this is really unacceptable! Why provide clients with a number where they hold FOREVER!!!!!
Good day Sibonelo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Forex for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sibonelo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Forex for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)