1 reviews | Active since Nov 2016

30 Nov 2016, 13:02

Forex problem

<p>Due to incorrect banking details given to me, a payment I made end of October to a my landlord in France was rejected. The euro amount has still not been refunded in my account. I've been trying to get help regarding this issue. I am just available by email and my euro number. </p> <p>Luckily because my owner made the mistake with the banking details he gave me until end of this month to make the rental payment for November. It is the end of November and I need to make the payment but still waiting to receive the original funds back. </p> <p> </p> <p>Another problem I have is to add my euro number as a contact details on my account. </p> <p> </p> <p>Please help asap </p> <p> </p> <p>Christine Barrett </p> <p>+ ********** 2354</p> ********** <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2016, 13:56
Official

Good day Ms. christine-barret

Thank you for sending us your mail regarding your Forex complaint. We do apologize for the inconvenience caused, kindly note that we have logged a formal complaint to the forex division with the following reference number; ***.

You will receive feedback in 24 to 48 working hours.

Thanks regards

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

Best regards,