1 reviews | Active since Mar 2020
Forex payment to wrong account HELP URGENTLY PLEASE
Hi FNB,
We have made a German Forex payment of EUR5,000 to the wrong account. The money was paid to FNB account number ********** 134 instead of to the below:
First National Bank Account number : ********** 6334 Branch code : 255005 Branch name : FNB Corporate Banking Reference : ********** 0069 Swift: FIRNZAJJ***
This payment has been released by FNB unfortunately. Please URGENTLY can your Forex department phone us and help us to find the payment and route it to the correct FNB account number. Your reversals department cannot help us. They say that we need your Forex department.
Good Day Lynne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lynne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
