AA
AKINSEHINWA A

1 reviews | Active since Jan 2016

27 Jan 2016, 22:12

FOREX PAYMENT

My biz A/C was transferred funds from Abroad since 11th Jan 2016 with ref R016AM1NA0, Dinnesh called me on 14th Jan 2016 to provide my biz address on phone which i did. on d 20th Jan he called me again to give my biz address which i did, he dropped d phone & never say anything further. on d 21st Jan i phone his office and was told to send invoice for d payment which i did after few hours Dinnesh emailed me to send my proof of business address which i sent my recent Jan invoice rental with explanation that i have got 4 registered biz all having A/C with fnb & that the proof of biz address sent covers all my biz.. when i did not hear a word from him again i called on 25th Jan only to be told my biz address was not of the company that funds was sent on. I immediately send a copy of d company registration of the company that the payment was made on showing same address as the registered address as tal**** with initial business rental address sent. only to get a call & email from Dinnesh again to be giving accounts of past transaction on my account as if he is now my auditor that am supposed to report to on how i used funds in my A/C. i see this as ************** because am a foreigner.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jan 2016, 08:44
Official
Hello BAMIROBAM,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 856742.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)