Forex ordering systemnat FNB is the pits!

I am writing about buying forex for travel at FNB. In particular buying a cash passport. What a stupid system! Many flaws : Depature airports are a few RSA airports(and I was actually departing from abroad); I am ordering Euros but Europe is not in the list of destinations; in the dates of passport expiry and depature and arrival you can only choose 30th of the month as all other days are disabled. Kuningi nje. Another problem is that this is a 3rd party service, apparently; and no one in FNB branches or call centres can help you. My BIGGEST complaint though is the fact that I could not go back to the app and find the reference numbers nor upload the required documents . Plus it would have helped if these forex transaction would send an email/sms or app messages to confirm your order(with order number). But dololo🤷♂️. After your rransaction it's dead quiet!