SM
Sameshan M

1 reviews | Active since Jul 2016

17 Dec 2016, 12:12

Forex order

<p>I placed my Forex order on Wednesday 14 Dec, only to arrive at the bank this morning on 17 Dec and wait in the queue to be told that I must come back on Monday as the Forex has not been delivered as yet!</p> <p> </p> <p>Not my first poor experience with the FNB and RMB.</p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2016, 08:00
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)