BS
Brian S
1 reviews | Active since Sept 2014
10 Mar 2016, 09:41
Forex offline and nothing being done
Forex which was paid into my account should have been cleared yesterday but as usual FNB thinks its funny to play games.<br> I get a message today to clear the funds so I call them byt typical FNB they are off line and have no clue (which is normal for everything with FNB) WHEN IT WILL BE BACK!!!!!! <br> Its the normal FNB approach of \:if you don't like it then just tough luck<br> <br> The service at FNB is absolutely dismal, shocking, pathetic, uninterested mob!!!"
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Mar 2016, 10:28Hello wefbjr guilgfsef,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885854 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885854 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Mar 2016, 10:28
Official
Hello wefbjr guilgfsef,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885854 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885854 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)