ST
Swas-T Tuscano
1 reviews | Active since Oct 2014
01 Jan 2022, 08:32
Forex gone Wrong
Made a forex payment on 21/12/2021&all was finalized and rate was booked on 24/12/2021.validated for 28/12/2021. To date beneficiary has not received funds and several emails and calls made to ISIDOR and James(teamleader) requesting call back, feedback, reply. No answer. This is very unprofessional service. My funds are needed urgently. Please help as they don’t care.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Jan 2022, 08:45Good day Mrs Swas-T Tuscano,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
FNB (First National Bank)'s reply03 Jan 2022, 08:45
Official
Good day Mrs Swas-T Tuscano,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,