1 reviews | Active since Aug 2018
Forex funds
I'm having a problem receiving my forex money into my account. I went to the bank to enquirer what could be the problem,I got the ARN number to traces my funds however I couldn't get help .. I got connected with four FNB departments whom they were not able to help (general enquirers,private client departments and I even spoke to private client banker Andiswa Sibanda on line ********** 793) Even now I can't get my funds from fnb I need assistance @First National Bank
Good day Mothusi Kobue,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mothusi Kobue,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)