HP
Hein P

1 reviews | Active since Jul 2016

27 Jul 2016, 06:35

Forex Frustration

<p>I cannot express the utter amount of discuss and disappointment I am feeling towards the Forex department of FNB. With the current volatility of our currency against other international currencies it still takes this Department of FNB more than 72 hours to process a foreign payment in US $.</p> <p>This is pathetic and totally unacceptable.</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2016, 09:00
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 976269

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)