1 reviews | Active since Jul 2017

14 Jul 2017, 14:24

Forex *****

<p>FXC17GL00B</p> <p> </p> <p>2000 euros was paid to a beneficiary. Money deducted from my FNB account on the 5 th of July. I have spoken to the following people at forex:</p> <p> </p> <p>dorain 11 july</p> <p>dorian 13 July</p> <p>dorian 14 July at 8:05</p> <p>caswell 14 July 11:23</p> <p>lady 14 July 14:18 who cut me off</p> <p> </p> <p>Neither Caswell or Dorain who both promised me feedBack have contacted me. This is plain *****</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2017, 14:56
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2017, 09:29
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)