jH
jonathan H
1 reviews | Active since Aug 2009
30 Oct 2019, 07:36
Forex down
I've been trying for two days now to do a forex transaction via the website and the app. I get to a certain point then just gives an error. The app goes thru 90% of the application whereas the www banking immediately gives me an error when clicking on Forex. I've tried 2 different machine and browsers.
Now I need to go in to the bank, something that is a total waste of my time but this is urgent, so forced to :-(
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Oct 2019, 09:22Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Oct 2019, 09:22
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***