1 reviews | Active since Jun 2009
Forex dispute
<p>Ordered Forex - Monday 19 June for collection 21 June. Phoned branch to hear if I can collect all fine went into branch - no forex. Please note the amount was debited from my account no problems. They have the cash on hand but refuse to give it to me as they did not receive instructions to remove cash for today. Unacceptable.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)