PK
Petrus K

1 reviews | Active since Sept 2013

27 Mar 2017, 09:38

Forex department not responding regarding collection venue change

<p>Hi, I reported here last week and FNB did call me back regarding no response from the forex department. They put me through to the relevant department withing the forex department and then the phone just rings endlessly. Please respond with an action plan soonest.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2017, 13:37
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)