Forever Not Benefiting

<p>This is my second compliant for the same problem Im experiencing with FNB Forex in one week and still no solution, I get thrown from one end to the other, spent 3 hours emailing a Lydia Tchuemolappi sent all the requested details to, here response thereafter is that she cannot help me, I would have to speak to Tshepo, this being a consultant I last spoke to on monday who was meant to mail me back with her details etc. I have not heard from Tshepo since monday, Ihave tried since yesterday to get hold of tshepo but with no luck again today when trying to contact tshepo im told not available then i ask for the manager Im told is Myrtle but hold another 10 mins so clearly no one in this departement is willing to assist me in any way. Im asked to send a air way bill as proof of why funds will be paid this i canot get until payment is made as one is only sent this once freight is loaded but no one seems to grasp this . funny how my bank fees are taken on time but when service is needed there is no help what so ever, mind you my business is at a complete stand still due to this unending delay and of which Im not compensated for </p>