NM
Nosiphiwo M

1 reviews | Active since Jan 2021

26 Jan 2021, 21:30

ForeignT

FNB keep disappointed us as their clients. How can they allow people to access our accounts without our knowledge! Since 16th January l’ve been getting declines transactions from some ******** called Foreign T. I don’t even know such people. They keep deducting R8.50 each and everyday! How annoying is that maan!!! It’s not the first time where I had to reverse transaction that I know nothing about! FNB you guys are ****ing us up with this and it’s sooo annoying

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2021, 09:21
Official
Good day Ms. Thokozile Jiyane,  
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is:    ***. 

Regards,
 
FNB Customer Resolution Center
 
*** 

Best regards,

FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2021, 09:22
Official
Good day Ms. Nosiphiwo Mahashe,  
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is:   ***NF. 

Regards,
 
FNB Customer Resolution Center
 
*** 

Best regards,

NM
Nosiphiwo M's update28 Jan 2021, 11:25
Reviewer Update
Thank you so much for the feedback.