BN
Bongani N

1 reviews | Active since Aug 2019

22 Aug 2019, 16:10

Foreign National Declaration Letter

I'm really disappoint about the way FNB team has been treating me as their customer. I've been chasing for a Foreign National Declaration letter for more than a month being tossed to and fro, I've been made to courier documents to the offices in Johannesburg yet when i try to communicate with them via email, they are all out of the office, phones are not picked. I need feedback from FNB urgent before my offer is invalid. Please help how best can i get them to respond?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2019, 16:39
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***F

Regards

Hello Peter Complaints Team 

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