Foreign Exchange

<p>I made a payment to a company in Botswana for clients of ours who where going on holiday( this is for quiet a big amount) did the forex online which I had done in December with the same banking details and had gone through with no problem. I processed the payment and sent all relavent documents gave them a few days for it to go through then we checked with Botswana they had not received the payment so phoned FNB they then said it was going through that there was a samll problem and it had been fixed. Give it another day and still the same response. After about 2 weeks with no one actually saying there was a problem or being contacted that there was an issue the money came back into our account but was short by R1800. Have written to them tried to find out why this happened still no contact this is very frustrating .</p>