Foreign Department USELESS
<p>This is the email i sent to FNB:</p> <p> </p> <p>Its now 10 am in the morning and STILL NOT MOVEMENT – NO BANK STATEMENTS FOR MY ACCOUNT</p> <p> </p> <p>NOTHING</p> <p> </p> <p>THIS is pathetic</p> <p> </p> <p>Can someone please please please please please help me</p> <p> </p> <p>I have never known to beg from a bank.</p>
Good day Mr. gary-mostert
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. gary-mostert
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Still not good enough
I have sent several emails this morning
I need this forex payment sent asap
I never complain but this is a joke
Can someone pick up the phone and call me
I am not waiting for the call centre to arrange
I dont have time to follow up like this - we all have a business to run
Still not good enough
I have sent several emails this morning
I need this forex payment sent asap
I never complain but this is a joke
Can someone pick up the phone and call me
I am not waiting for the call centre to arrange
I dont have time to follow up like this - we all have a business to run
I thought would
the forex department is now saying they didn't get my email - but I have over 10 emails send to the same email address and FNB employees sending the same email on my behalf to the same email address.
I am done - this is pathetic and i have people waiting to get paid.
Also FNB forex department said they had an issue with uploading payments on Tuesday - so the excuses are piling up
How can we mess up your day/Week?
I thought would
the forex department is now saying they didn't get my email - but I have over 10 emails send to the same email address and FNB employees sending the same email on my behalf to the same email address.
I am done - this is pathetic and i have people waiting to get paid.
Also FNB forex department said they had an issue with uploading payments on Tuesday - so the excuses are piling up
How can we mess up your day/Week?
FNB
I hope you guys have noticed but my payments are still pending. I had the payments changed due to the delay and emailed a specific person at your offices Thursday afternoon - its now Monday afternoon and still no reply and payment not processed
This is beyond a joke
FNB
I hope you guys have noticed but my payments are still pending. I had the payments changed due to the delay and emailed a specific person at your offices Thursday afternoon - its now Monday afternoon and still no reply and payment not processed
This is beyond a joke